The Office of the University Ombuds provides a venue for complaints, conflicts, or concerns that visitors do not wish to address through other official University channels. These concerns might include disputes, interpersonal conflicts, or questions about University policies, practices, or services. The University Ombuds is an off-the-record and neutral body, operating with confidentiality, impartiality, informality and independence.

While the Ombuds has no authority to take formal action in response to complaints, it may help employees or graduate students file formal complaints by providing them with relevant information. For more complete information on the scope of services provided by the Office of the University Ombuds, view their charter here. The University Ombuds office can be reached at ombuds@syr.edu and by calling 315.443.1087